Ürün Açıklaması
The Customer Always Wants Experience, Gökhan Karanowadays, Customers Prefer Companies That They Feel Close To, That Appeal To Their Emotions, Understand Them And Offer Them Special Solutions.In This Book, We Will Open The Door To Creating Unique Experiences For Customers By Learning The Management Principles Of Customer Experience, Best Practices And How İt Can Be İmplemented.about The AuthorHe İs Turkey's First And Only Customer Experience Professional With An İnternational Customer Experience Certificate (Ccxp). He İs A Global Board Member Of Cxpa, A Customer Experience Community With More Than 4000 Members İn 70 Countries, And İs The Founder Of The Turkish Community. He Has Approximately 10 Years Of Corporate Life Experience İn Companies Such As Turkcell, Vodafone, Fibabanka And Enerjisa. He Has Been Working As A Customer Experience Consultant At Pisano Since February 2020.Gökhan Kara Has Been A Writer At Harvard Business Review Blog Since 2017. He Also Shares Posts İn İnternational Blogs Such As Customer Experience Magazine And Cx Network, And Has Been Providing Training And Consultancy To İnstitutions İn The Field Of Customer Experience Since 2015.
